FAQs
FAQs
This Frequently Asked Questions page addresses some of the points commonly raised by passengers.
This Frequently Asked Questions page addresses some of the points commonly raised by passengers.
Can I use my bus pass?
Can I use my bus pass?
Yes – bus passes are accepted at all times of day
Yes – bus passes are accepted at all times of day
What about fare prices?
What about fare prices?
Fares are capped at £2 single (£4 return) until 31/12/2024. They will then be capped at £3 single (£6 return) for a further year. Fares have not increased since April 2022, and comparison with rural services in North Yorkshire suggests that the current fare structure still represents very good value, particularly with the fare cap scheme in place.
Fares are capped at £2 single (£4 return) until 31/12/2024. They will then be capped at £3 single (£6 return) for a further year. Fares have not increased since April 2022, and comparison with rural services in North Yorkshire suggests that the current fare structure still represents very good value, particularly with the fare cap scheme in place.
Do you accept the Dales Rambler Train/bus ticket?
Do you accept the Dales Rambler Train/bus ticket?
No – unfortunately we are not able to accept this ticket on the Venturer.
No – unfortunately we are not able to accept this ticket on the Venturer.
Will you allow dogs to travel on the Venturer?
Will you allow dogs to travel on the Venturer?
We will allow dogs to travel on the Venturer as long as they are well-behaved. There is no fare for dogs, but we do appreciate a small donation. Dogs aged over 65 may of course travel free.
We will allow dogs to travel on the Venturer as long as they are well-behaved. There is no fare for dogs, but we do appreciate a small donation. Dogs aged over 65 may of course travel free.
Can you take passengers using wheelchairs?
Can you take passengers using wheelchairs?
We are not able to carry passengers using wheelchairs at present. Although the bus is equipped to carry a wheelchair, our drivers are not trained to use the wheelchair lift. We hope to introduce this capability shortly. Please call for details
We are not able to carry passengers using wheelchairs at present. Although the bus is equipped to carry a wheelchair, our drivers are not trained to use the wheelchair lift. We hope to introduce this capability shortly. Please call for details
Where can I get a timetable?
Where can I get a timetable?
There are timetables on the bus, at bus stops, local businesses (pubs, shops etc) as well as on the timetable page of this website or call Upper Wharfedale Bus CIC Tel: 01756 636161
There are timetables on the bus, at bus stops, local businesses (pubs, shops etc) as well as on the timetable page of this website or call Upper Wharfedale Bus CIC Tel: 01756 636161
Is the “One pound - one way” ticket still available for under 19s?
Is the “One pound - one way” ticket still available for under 19s?
Yes – but it is not a through-ticket and will only work as far as Grassington. To continue to Skipton, people will need to buy another ticket from Keighley Bus Company. The current £1 fare cap for young people represents better value in most cases and provides through travel to Skipton or Ilkley.
Yes – but it is not a through-ticket and will only work as far as Grassington. To continue to Skipton, people will need to buy another ticket from Keighley Bus Company. The current £1 fare cap for young people represents better value in most cases and provides through travel to Skipton or Ilkley.
Will you only stop at bus stops or can I hail the bus?
Will you only stop at bus stops or can I hail the bus?
The bus will stop on request if the driver believes it is safe to do so – i.e. on straight sections of road, which are sufficiently wide and with good visibility
The bus will stop on request if the driver believes it is safe to do so – i.e. on straight sections of road, which are sufficiently wide and with good visibility
What happens if the bus is full?
What happens if the bus is full?
This is relatively infrequent and when it does happen it tends to be on Saturdays in summer. It is usually a question of waiting for the next bus or getting a taxi. In the case of children or vulnerable adults we will try to make alternative arrangements.
This is relatively infrequent and when it does happen it tends to be on Saturdays in summer. It is usually a question of waiting for the next bus or getting a taxi. In the case of children or vulnerable adults we will try to make alternative arrangements.
Is it possible to reserve seats?
Is it possible to reserve seats?
No – this is a local bus service and as such operates on a first come first served basis
No – this is a local bus service and as such operates on a first come first served basis
Why don't you allow passengers to stand?
Why don't you allow passengers to stand?
Because on this type of vehicle, running on a Section 22 permit, it is against the law.
Because on this type of vehicle, running on a Section 22 permit, it is against the law.
Can we hire the bus for community activities?
Can we hire the bus for community activities?
The bus is in use 6 days a week and therefore is not normally available for hire.
The bus is in use 6 days a week and therefore is not normally available for hire.
Why are you still asking for volunteers – haven’t you got enough?
Why are you still asking for volunteers – haven’t you got enough?
We have now trained more than 25 drivers – however the bigger the pool of drivers, the less demand there is on individuals. Furthermore this is a community scheme and relies on the support and participation of the community.
We have now trained more than 25 drivers – however the bigger the pool of drivers, the less demand there is on individuals. Furthermore this is a community scheme and relies on the support and participation of the community.
Why don’t you go up Littondale?
Why don’t you go up Littondale?
We have investigated the possibility of running up Littondale, although it doesn’t really work as a detour as we can only just work with a 35 minute run from Buckden to Grassington and still make the connections.
We have investigated the possibility of running up Littondale, although it doesn’t really work as a detour as we can only just work with a 35 minute run from Buckden to Grassington and still make the connections.
In the meantime the Venturer will stop on request at the lay-by at Littondale Lane End.
In the meantime the Venturer will stop on request at the lay-by at Littondale Lane End.
Is it true that the costs of the service are fully-funded by NYCC?
Is it true that the costs of the service are fully-funded by NYCC?
No – the bus is provided by NYCC together with a fixed subsidy which is substantially less than the cost of running the service. The shortfall has to be made up by fare revenue, sponsorship, advertising and donations.
No – the bus is provided by NYCC together with a fixed subsidy which is substantially less than the cost of running the service. The shortfall has to be made up by fare revenue, sponsorship, advertising and donations.